Prime Highlights:
- Emirates launched Emirates Courier Express, an end-to-end express delivery service that will increase the efficiency of express delivery.
- The service provides less than 48-hour deliveries utilizing Emirates’ international network and fleet.
Key Facts:
- Emirates Courier Express has been through a pilot phase and made thousands of cross-border deliveries.
- The service provides next-day urgent and a two-day premium service to cater to different customers’ needs.
Key Background:
Emirates has dominated the logistics world for years, and now with Emirates Courier Express, the company is poised to disrupt express delivery. The service has been crafted in collaboration with international customers with the mission to eliminate bottlenecks in cross-border shipping. It was aggressively tested last year, delivering thousands of consignments to and from markets such as the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa, and the UK. The most significant advantage of this new service is that it can deliver in a mean time of less than 48 hours.
Other cross-border delivery ideas are based on hub-and-spoke logistics, and these have the unwanted layovers of multiple transit points and delays. Emirates Courier Express is avoiding the unwanted layovers with the direct transit concept idea, similar to passenger travel. Through Emirates’ huge network of foreign flights, the service provides door-to-door from source to destination. This cuts transit time and handling, with customers reaping a competitive advantage in speedy and convenient delivery. With a variety of delivery levels, including two-day premium and next-day premium, the service can accommodate varied logistics requirements.
Emirates Courier Express already operates in seven key markets with additional rollout planned to other Emirates destinations. The service benefits from the airline’s extensive fleet of more than 250 wide-body passenger and freighter aircraft, which has ample cargo capacity to carry goods around the globe. Emirates has also tied up with experienced logistics operators to provide customs clearance and first-and-last-mile delivery in an effort to provide door-to-door delivery. With the inclusion of this service as part of its existing infrastructure, Emirates is in a position to manage seasonally variable demand efficiently and is cost-effective as well as reliable, hence emerging as one of the dominant players in the business of express delivery.